Research, Development & Innovation

The Viare solution is provided via a SaaS model, hosted on eStar’s private cloud.

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The core platform is continuously maintained and developed.

Product updates and new functionality, both major and minor, are deployed on a scheduled weekly basis as apply to all client instances. There are no versioning issues, as all clients are on the latest version at all times.

The core platform is continuously maintained and developed.
project managment

Deployment two-stage sign-off process

All deployments are subject to a two-stage sign-off process, with a peer-review prior to works being accepted into the platform, and final review and sign-off by the CTO.

Deployment two-stage sign-off process
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Continuously maintained platform

As a continuously maintained platform, clients do not become isolated on specific versions, allowing them to take full advantage of new features and technologies as they are developed and deployed.

Continuously maintained platform
high order velocity

Backwards compatibility & customisations

Backwards compatibility with any client customisations is maintained through the strong architectural support for customisation within the platform.
Backwards compatibility & customisations
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Extremely agile global enterprise vendor

Although eStar has the largest eCommerce team in Australasia, we are relatively small compared to global enterprise vendors, which provides the advantage of being extremely agile.

Extremely agile global enterprise vendor
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Constant development products

We continue to be competitive through constant development of our products, driven by a combination of our own research, and by the partnerships we form with our clients.

Constant development products

These drivers ensure we keep in touch with both technological and market trends, and combined with our application deployment and delivery model, mean that we can:

  • Incorporate support within the core platform to cater for additional functionality or new technologies without lengthy lead times.
  • Incorporate client feedback and suggestions into our R&D Roadmap to develop new functionality. 
  • Partner with our clients in developing new features that provide a competitive advantage to both our clients and Viare.
  • Ensure all clients remain at the forefront of technology movements.

New developments are evaluated against the product roadmap on a lightweight cost/benefit basis.

We evaluate benefits on a scale of 1-5 against 3 criteria:

  • Customer Value – The relative value our customers will derive.
  • Technical Value – The value to the platform from a technical perspective.
  • Product (Market) Value – The value to the product as a sales driver.