Intelligent Order Management
Master fulfilment with the world's smartest routing engine and easy to use order processing. Be faster, more efficient and deliver amazing customer experiences every time.
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Distributed Order Management
The world’s most intelligent order routing
Maintain order flow across dispatch channels (stores, distribution centres, suppliers and 3PLs) with near real time decision making based on a broad set of configurable KPIs. Drive greater fulfilment efficiency and customer satisfaction.
Click and Collect
Offer convenience and drive store traffic
Leverage seamless and simple to use store-based tools to deliver a better click and collect experience. Delight your customers and drive more foot traffic into stores.
Global Inventory
All stock available for sale 24/7
Reduce stock inefficiency and clearance cycles by making all inventory from all locations available for sale. Increase range and sell more.
Dropshipping
Add more range and fulfilment options
Weave suppliers and 3PL seamlessly into your fulfilment network with support for supplier-specific freight charges, geolocation routing and multi-supplier order management.
Digital Picking
Increase picking speed and accuracy
Get picking right everytime with visual and audible cues for instant validation that the correct item has been picked.
Dispatch Dashboard
Complete visibility of fulfilment operations and performance
A top-down view of each element of your fulfilment operations to monitor performance and identify and fix issues at any stage of the process.
Gamification
Recognise and reward fulfilment excellence and drive better customer outcomes
Viare has a gamification module that allows the business to setup real time leader boards. These allow an individual dispatch point to track and compare their own performance relative to their peers.
Reporting and Business Intelligence
Pull information and insights from your data and power your decision making
Viare includes a full suite of reporting and business intelligence tools and integration to support your operations.
Technology
Scalable and modern architecture that is optimised for modern ecommerce operations
Viare is a sophisticated, smart, distributed order management system optimised for modern ecommerce operations. It has been designed to fit seamlessly into any enterprise architecture, with a rapid integration approach.
“When we moved to Viare's pull-based routing our sales and growth rate more than doubled. That just shows how much of a positive impact it had on customer experience.”
Fulfilment Manager
Large Multi-brand Retailer
“Without Viare we wouldn’t be fulfiling from stores. The technology has worked and we got a step change overnight.”
eCommerce GM
Multi-brand Retailer
“Viare has allowed us to expand and cope with growing demand. Without that, we would have struggled.”
Manager
Homewares Retailer