Accurate inventory management is crucial for any eCommerce business looking to grow and succeed. Without a precise view of your inventory, you will face numerous challenges that can negatively impact your business. For instance, inaccurate inventory levels can lead to overselling, which frustrates customers and damages your reputation. It can also lead to underselling, which results in missed sales opportunities and lost revenue.

Not only that, but inaccurate inventory management can increase your customer service costs, since incorrect availability levels may lead to unfulfilled orders and dissatisfied customers. This can harm your brand and ultimately cost you more money in the long run.

To help you gain a better understanding of inventory management, we've developed this guide. In it, you'll discover:

• The key reasons for overselling
• Why overselling is bad for your business
• Underselling - what it is and how it impacts your business
• How inventory errors impact on fulfilment operations
• Picking and shipping errors
• How to minimise inventory issues
• The benefits of implementing a modern OMS

We also provide a brief overview of our OMS solution and its inventory management abilities.