Making stores a key part of your offer
There's no doubt that Click & Collect benefits both a business and its customers; businesses generate more opportunities to upsell while reducing shipping and warehousing costs and customers gain a greater level of flexibility and convenience.
We are seeing Click & Collect sales average 30% to 40% of online sales, with the best in class now pushing upwards of 60%. Reports suggest anywhere from 25% to 50% of customers when collecting will make additional purchases as well.
As a fulfilment model, Click & Collect is a win-win for retailers and customers. Click & Collect should be part of all retailer's growth strategies, even if you are already offering it. That’s why we support retailers with our modern Order Management System which is flexible and allows retailers to test features and processes to continue to improve their Click & Collect offers.
Watch our video below to learn more:
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