Briscoes, Rebel Sport and Living & Giving
Fulfilment is one of the most critical steps in the eCommerce customer journey. This is especially true for large and complex retail businesses running brands with several websites and disparate stores or branches such as Briscoe Group with Briscoes, Rebel Sport and Living & Giving.
Viare’s solution integrates with physical stores by offering Click & Collect, Find in Store and Store Fulfilment.
Offering Click & Collect delivers better customer experiences as it gives customers the ease of online shopping alongside the instant gratification of the purchase -minus the shipping costs, delivery wait times and the hassle associated with coordinating receipt of delivery.
Find in Store gives customers greater confidence of finding what they are looking for instore, therefore encouraging increased foot traffic into stores.